Terms and Conditions
Effective Date: 10/11/2024
Welcome to Songbird Furniture ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, www.songbirdfurniture.com (the "Site"), and your purchase of products from us. By using the Site or making a purchase, you agree to be bound by these Terms. Please read them carefully.
1. General Use of the Site
By accessing or using the Site, you represent that you are at least 18 years old or have obtained parental consent to use the Site. You agree to use the Site only for lawful purposes per these Terms.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including if we believe your conduct violates applicable law or harms our interests.
2. Orders and Payments
a. Product Availability:
All products listed on our Site are subject to availability. We reserve the right to modify, discontinue, or limit the quantity of any product without notice.
b. Pricing:
All prices displayed on the Site are in US Dollars unless otherwise stated. We strive to provide accurate pricing but reserve the right to correct any errors, omissions, or inaccuracies, even after an order has been submitted.
c. Payment:
We accept Visa, Mastercard, American Express, Discover, PayPal, ApplePay, Klarna and more. By placing an order, you represent that you are authorized to use the payment method provided and that sufficient funds are available to complete the purchase. All payments are processed securely through third-party payment processors.
3. Shipping and Delivery
a. Shipping Policy:
We ship to across the United States depending on the size of the item. Shipping costs and delivery estimates are provided during the checkout process. Please note that delivery times are estimates and may vary due to factors beyond our control.
b. Risk of Loss:
All products purchased from us are made according to a shipment contract. Risk of loss and title for products pass to you upon our delivery to the carrier.
4. Returns and Refunds
a. Return Policy:
We want you to be satisfied with your purchase. If you are unsatisfied, you may return eligible items within [30 days] of receipt for a refund, exchange, or store credit. Please contact us at [https://www.songbirdfurniture.com/contact] to initiate a return. Returned items must be unused, in original condition, and include all original packaging.
b. Refunds:
Refunds will be issued to the original payment method within [1 week] of receiving the returned item in its original packaging and condition. Please note that shipping fees are non-refundable.
c. Non-Returnable Items:
Certain items, including custom non-list items or personalized products, clearance items, and perishable goods, may not be returnable. Please contact us at [https://www.songbirdfurniture.com/contact] for more details.
5. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Songbird Furniture LLC or its content suppliers and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal shopping. Any other use of the content on this Site, including commercial use, reproduction, or distribution, is prohibited without our express written consent.
6. User Accounts
You may be required to create an account to make purchases on our site. You are responsible for maintaining the confidentiality of your account credentials and restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
We reserve the right to terminate or suspend your account if we suspect any unauthorized use or breach of these Terms.
7. Limitation of Liability
To the fullest extent permitted by law, Songbird Furniture shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use arising out of or relating to your use of the Site or the purchase of products from us, whether based on warranty, contract, tort, or any other legal theory, and whether or not we have been informed of the possibility of such damage.
8. Warranties and Disclaimers
a. Product Warranties:
All products are sold "as is," and we make no warranties, express or implied, about the products sold on the Site, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
b. Website Use:
We do not warrant the Site being error-free, uninterrupted, secure, or free of viruses or other harmful components. You agree that your use of the Site is at your sole risk.
9. Indemnification
You agree to indemnify and hold Songbird Furniture, its officers, directors, employees, and agents harmless from any claims, damages, liabilities, costs, or expenses (including attorney's fees) arising out of your use of the Site, your breach of these Terms, or your violation of any law or rights of a third party.
10. Third-Party Links
Our Site may contain links to third-party websites or services not owned or controlled by us. We have no control over and assume no responsibility for any third-party websites' content, privacy policies, or practices. You acknowledge and agree that we are not liable for any damages or loss caused by your use of any third-party website.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed by the laws of Cook County, Illinois and the United States. Any disputes arising from or relating to these Terms or your use of the Site shall be resolved exclusively in Cook County, IL courts.
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site following the posting of changes constitutes your acceptance of the revised Terms.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Songbird Furniture
9337 Keeler Avenue
Skokie, IL 60076